Ian Taylor

Owned the end-to-end redesign of the platform’s global navigation and home screen, resolving major UX friction and leading to a 4% increase in retention.

Partnered closely with data, product, and engineering teams to translate predictive analytics (projected player stat and match outcomes) into intuitive visual patterns, simplifying technical concepts and empowering non-technical users to make data-informed decisions.

Created high-fidelity interactive prototypes to validate complex workflows and communicate detailed interaction and animation specifications.

Scoped projects and negotiated design delivery against aggressive launch timelines to ensure execution aligned with company goals and release cycles. 

Directed user testing initiatives—including facilitator training, recruiting workflows, documentation methods, and results communication best practices—to accelerate validation cycles and raise testing quality across the team.

Established design → engineering handoff standards, authored detailed, design-led sprint proposals and QA / bug tickets; led Figma workflow training to improve team craft and delivery speed.

Built a scalable design system for a data-rich product, defining foundational styles, color logic, and component architecture to ensure visual consistency.

Designed and launched RubyGems first centralized global admin control system from 0-1 for Amazon Web Services—reducing manual permission management overhead by 60%, and closing abuse vulnerabilities—enabling faster, more secure governance across distributed engineering teams.

Led discovery, user testing, and end-to-end product design for a major platform modernization initiative focused on crafting an intuitive and delightful experience for a deeply technical platform. Redesigned Gems pages through stakeholder testing to improve navigation, comprehension, and usability for daily developers.

Built a scalable design system for a developer-focused SaaS platform, enabling reusable UI patterns, dark mode support, design tokenization, and long-term interface consistency.

Led discovery, workflow analysis, and end-to-end product design for a 0-1 underwriting command center uniting a fragmented KYC/AML compliance workflow into a unified operational dashboard, ultimately reducing time to decision by 24% and increasing net throughput by 29%.

Designed data-rich interfaces that improved evidence accessibility, reduced cognitive load, and increased underwriter confidence when reviewing high-risk or ambiguous cases.

Built Kompliant’s design system from the ground up, creating scalable, responsive components, reusable workflows, and consistent UI patterns that enabled faster product development as the company scaled at high velocity.

Trained design team on design system architecture, Figma tools, prototyping, and handoff communication best practices.

Designed a side-by-side image search platform that enabled users to compare data sets from two different search engines, assess potential censorship patterns, and vote publicly on the results.

Created an onboarding system to educate new users with contextual tutorials, lightweight visuals, and an always-available search assistant to improve feature discovery and guide users to activation.

Developed explicit-content consent flows and edge-case protections that safeguarded users from accidental exposure to sensitive imagery while preserving access to the broader platform experience.

Redesigned a legacy brokerage SaaS platform’s operations management dashboard, report-generation flows, and customizable Excel/PDF outputs, improving usability and predictability for complex reporting workflows.

Led discovery interviews and user testing initiatives to validate customer priorities and ensure redesigned workflows addressed real operational pain points before development.

Redesigned and implemented the company growth marketing strategy, designing, and developing the consumer-facing website and email marketing campaign while supporting sales efforts that led to a 60% increase in conversion and renewed business growth.

Improved the organization’s digital growth strategy through analytics modernization, SEO/PPC optimization, newsletter management, and social media initiatives that increased viewership, and audience engagement, and ticket sales.

Led the redesign and rebrand of the DC Environmental Film Festival’s digital experience, transforming a legacy website into a mobile-first platform optimized for film discovery, navigation clarity, donor conversion, and online event participation.

Designed scalable systems across the festival ecosystem, including a design system, streaming platform experiences, and payment/donation flows that supported both in-person and virtual audiences.

Created logos, brand kits, illustrations, and marketing systems for multiple clients

Oversaw design production and vendor coordination